What information do we obtain?
We obtain personal data that you provide to us voluntarily by e-mail, by completing web-based questionnaires and through other direct communication with you.
When you submit a message, you should specify your name, surname, contact details and other information that you want to provide.
How do we use the personal data obtained?
We can use the personal data obtained to
- provide you with the services and information you request,
- process your orders and prepare the necessary documents,
- provide you with effective customer support,
- help prevent hazards or fraudulent practices,
- send you informative messages if you have explicitly agreed to receive them,
- comply with the requirements of regulatory enactments.
We can transfer your information to third parties to comply with the requirements of regulatory enactments, cooperate with supervisory authorities, help prevent criminal activities and protect our, yours and other persons’ legitimate rights.
How do we protect personal data?
We use a variety of technical and organisational security measures to protect your personal data. Your personal data is available to a limited number of people, only to authorised persons.
How long do we keep personal data?
We keep your personal data for as long as we need them in line with the purpose of their obtaining and as permitted and requested by the requirements of regulatory enactments.
Cookies are small text files stored on your computer by websites you visit. They are used to ensure the functioning of the website, as well as to provide information to site owners.
This website can set up the following cookies:
- Functional cookies. These cookies are needed to make it possible for you to navigate the website and use its functions. Without these cookies, we cannot provide the services you request, such as the functionality of the goods cart.
- Google Analytics cookies. These cookies are used to get our website visit statistics. We use this information to improve website functioning and promotional activities.
- Targeted cookies for advertising tools. These cookies are used to increase the effectiveness of our ads and to show ads that are most likely to interest you.
- Cookies of third-party service providers. Cookies can be set up by the following third party services used on this website: Facebook button “Like”, YouTube video, Messenger chat. Some of these cookies may be used to track your actions on other websites, and we cannot control them because these cookies have not been set up by our website.
How to opt out of cookies?
To opt out of cookies, you can use a private browsing mode that is supported by most browsers (private window, incognito window, or InPrivate window). Any cookies that are created when using private browsing mode are deleted as soon as you close all browser windows.
You can use the free tools Your Online Choices or YourAdChoices to opt out of getting and using the information needed to show targeted ads.
Your rights relating to your personal data
If you are a data subject under EU GDPR(for example, you are an EU national and you provide us with your personal data), you have the rights listed below in relation to your personal data:
- Right to access information. You have the right to receive information why and how your personal data are processed. You have the right to receive a copy of your personal data we have free of charge in a widely used electronic format.
- Right to rectification. You have the right to rectify or supplement inaccurate or incomplete personal data without undue delay.
- Right ‘to be forgotten’. You have the right to withdraw your consent to the processing of personal data and to have your personal data erased without undue delay, as soon as the data are no longer necessary to provide the services you request and to comply with the requirements of regulatory enactments.
- Right to restriction of processing. You have the right to restrict the processing of your personal data if you object it and we do not have a legitimate basis to continue processing, if you dispute the accuracy of the data, if the processing is illegal, or if you are required to raise, implement or defend legitimate claims.
- Right to object. You have the right to object data processing at any time, unless it is necessary for a task carried out in the public interest or the processing has an undisputable legal basis.
- Other rights under GDPR. For more information, visit the EU data protection website